Privacy Policy
This Privacy Policy applies to the Turtle mobile application (the “Application”), operated by Turtle (the “Service Provider”). The Application is provided on an “AS IS” basis.
Information Collection and Use
The Application may collect limited information automatically when you download and use it. This information is used solely to operate, maintain, and improve the Application.
Automatically Collected Information
The Application may collect the following information automatically:
Internet Protocol (IP) address
Device type, operating system, and app version
App interaction data (such as screens viewed, session duration, and basic usage events)
Diagnostic data such as crash logs and performance metrics
This information is not used to personally identify users and is processed in an aggregated or anonymized form where possible.
No Account or Login Required
The Application does not require users to create an account or log in. No names, email addresses, phone numbers, passwords, or authentication credentials are collected. Temporary identifiers may be generated internally to support real-time features (such as watch-together sessions). These identifiers are ephemeral, session-based, and not linked to a user’s real-world identity.
Location Information
The Application does not collect precise location data (such as GPS coordinates).
Approximate location information (for example, country or region inferred from IP address) may be used solely for:
Network optimization
Service reliability
Aggregated analytics
This information is not used for tracking or advertising purposes.
Third-Party Services
The Application may rely on third-party services for infrastructure, analytics, or diagnostics. These services may process limited technical data strictly for the purpose of providing and maintaining Application functionality. The Service Provider does not sell user data and does not allow third parties to use data for advertising, profiling, or marketing purposes.
Data Sharing
The Service Provider may disclose information only in the following circumstances:
When required by law or legal process
To protect the rights, safety, or security of users or the Service Provider
To trusted service providers who process data solely on behalf of the Service Provider and under confidentiality obligations
Data Retention
Automatically collected data is retained only for as long as necessary to:
Maintain Application functionality
Monitor stability and performance
Diagnose and fix technical issues
Data is periodically deleted or anonymized when no longer needed.
Children’s Privacy
The Application is not intended for children under the age of 13. The Service Provider does not knowingly collect personal information from children under 13. If such information is discovered, it will be deleted promptly. If you believe a child has provided personal information through the Application, please contact the Service Provider.
Security
The Service Provider takes reasonable administrative, technical, and physical measures to safeguard information against unauthorized access, disclosure, or misuse.
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time. Updates will be posted within the Application or on the associated website. Continued use of the Application after changes are made constitutes acceptance of the updated Privacy Policy.
Effective Date: 2026-01-04
Your Consent
By using the Application, you consent to the collection and use of information as described in this Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or data practices, please contact:
Email: turtletv.app@gmail.com